Decisions on platform and integrations have a direct impact on sales, costs and operations.
We help decide on platform, integrations, replatforming — and on tools that genuinely affect sales or operating costs. Before you sign a contract with an agency and start spending a larger budget. Vendor-independent: diagnosis first, implementation only if it makes sense.
You'll leave with something concrete
- 30 min, no sales presentation
- Assessment: whether we can help
- First step suggested — how we can help
- No commitment to further work
What we most often see in ecommerce
Situations recur. Not all require a platform change. Most require an independent look before you sign another contract. Sometimes targeted, minimal fixes are enough instead of a major change.
Every vendor recommends their own solution.
Agency A says Shopify, agency B says Magento, the software house wants to rewrite everything from scratch. No independent reference point.
You changed the platform — and nothing changed.
The project took twice as long, cost twice as much, and sales are exactly where they were. The agency implemented and disappeared.
ERP and platform don't talk to each other properly.
Stock levels diverge mid-day. Orders need to be fixed manually. It works — until larger volume hits.
You know there are bottlenecks. You don't know where or how to remove them.
Each department points to a different problem. IT talks about technology, business about processes, agency about UX. Nobody looks at the whole.
Maintenance costs as much as building.
Developers, retainers, licenses, integrations — the monthly bill grows, the to-do list gets longer. Hard to assess whether this is normal or something is off.
Traffic grows, sales don't keep up.
Marketing delivers traffic, conversion stagnates. Something is slowing things down, but at the intersection of platform, integrations and operations it's hard to point to a specific source of the problem.
Sounds familiar? It doesn't mean you need to change a lot. It means it's worth a quick conversation to assess what really isn't working.
What decisions we advise on
Six types of ecommerce decisions that genuinely affect sales, conversion and costs — from platform and integrations to marketing tools and AI where they make business sense. We advise without vendor commissions and without pushing a specific solution.
Ecommerce diagnosis
We assess the platform, operating costs, integrations and data architecture — and the marketing stack, personalization and AI use cases, if they genuinely affect sales or conversion. We show which areas are creating the biggest costs, delays or efficiency losses today — without our own interest in the recommended solution.
Platform selection
Shopify, Magento, Sylius, commercetools, headless, custom — we match to your scale, model and real TCO. Not to the preferences of the agency that will implement it.
Vendor selection and RFP
We help prepare the RFP, compare offers and assess vendors without favoring a specific agency. We agree on selection criteria, scope, responsibilities and risks before signing the contract.
Replatforming oversight
We act as your representative vis-à-vis the executing agency. We watch scope, schedule and quality — on the side of your interest.
Integration architecture
ERP, PIM, WMS, OMS, payments, shipping. We design integrations before they start costing more than the platform itself — and before they start breaking.
Operational audit
What's slowing conversion, growth or cost efficiency — at the intersection of platform, data and tools. Performance, sync errors, technical debt growing with every sprint.
First step
Specific scope, clear result, no commitment to further stages.
Independent diagnosis of the area that's blocking the result
We start by identifying which area is the axis of the problem today — platform, integrations, operations or tools. We assess the rest only to the extent needed to decide on the first step.
- Identification of the area that most blocks sales or costs
- Diagnosis of that area
- Direction recommendation with trade-offs
- First 90-day plan
You leave with a document you can make a decision with — instead of another conversation with three agencies.
We implement when the recommendation leads to a specific step
First diagnosis and recommendation. If it leads to a specific stage of ecommerce implementation, we can lead it — ourselves, with your team or with another partner involved. The choice of executor is yours.
- Platform migration and configuration
- Integrations (ERP, PIM, WMS, payments, logistics)
- Operational tools and monitoring
If the implementation includes AI tools — chatbot, personalization, automation — we lead them within our broader AI for Business practice.
See AI for Business →Book a diagnostic call
Short form (~2 min) — we respond within 24h.
Thank you.
We'll respond within 24h. What's next: 30-45 min call, no sales presentation.
Prefer to book a slot yourself? See calendar.
- 11. Contact
- 22. Situation
- 33. Details
- 44. Review
Start with a few details
We only use it to contact you about this conversation
Current platform and what's blocking results
1-3 sentences is enough (min. 10 characters), we'll go deeper in the call
Decision stage and horizon
Decision stage
Decision horizon
Last step — review and send
Only if you'd prefer a call back instead of email
We process your data solely to handle this conversation. Privacy policy.
What we've worked on in ecommerce
We protect our clients' interests, so we don't publish detailed case studies without their explicit consent. Instead of marketing built on others' implementations, we show the types of ecommerce situations we help with. If after working together you'd like to publicly describe the results, we'll happily do it with you.
Traffic was growing, conversion stood still. The team was considering a platform change, though the problem lay at the intersection of checkout, search, promotions and operations. Bottleneck diagnosis before a costly replatforming.
The team wanted to organize the choice of personalization, marketing automation and AI tools without multiplying subscriptions and duplicating features. The result was clear decision criteria, deployment priorities and an assessment of what would actually improve sales.
The platform stopped keeping up with growth. Three agencies recommended contradictory directions. Independent diagnosis, selection criteria and migration scenarios before signing the implementation contract.
Most frequently asked
We don't have one preferred platform. The choice depends on your business model, scale and total cost of ownership. For different clients that means different solutions. The starting point is always your situation, not our preferences.
Yes. Most often we come in before the contract with the agency is signed — to assess requirements, scope, selection criteria and risks. We can also help with vendor communication within an already started project as your representative.
Yes. Diagnosis first, fix options later. Sometimes the solution is a change in integration architecture, sometimes ERP-side configuration, sometimes a process change. We start by understanding what exactly is breaking and when.
Yes — when these tools genuinely affect sales, conversion or operating costs. We advise on choosing the marketing stack (CDP, automation, personalization), evaluating AI use cases (recommendations, chat, support automation) and on deciding when a new solution is really worth testing and when it's better to wait. We filter new tools through business sense — we don't roll out novelties for novelty's sake.
Advisory first. If the recommendation leads to a specific stage of ecommerce implementation, we can lead it — or hand it to your team or another partner. Implementation is not our default step; it's an option after advisory.
30 minutes of conversation. You describe the situation, we say directly whether and how we can help and what a real first step makes sense. No presentation, no selling, no commitment to further work.
Your situation is complicated? Tell us about it.
30 minutes. You describe what's happening. We say whether we see a problem, what to do about it and what first step makes sense.
Book a callWe respond within 24h